Privacy Policy – Fortune Stays

1. Information We Collect

• Personal Information (optional): When you create an account, book a hostel, or contact us, we may collect information such as your name, phone number, email address, and ID proof (if required by hostel regulations).
• Usage Data: We may collect non-identifiable information such as device type, operating system, and how you interact with the App (for improving user experience).
• Location Data (optional): If you enable location services, we may use it to show nearby hostel listings.

2. How We Use Your Information

We use the collected information to:

• Provide and improve our hostel booking and management services.
• Process bookings, payments, and tenant records.
• Communicate with you regarding your bookings, invoices, or support requests.
• Ensure compliance with hostel regulations (e.g., ID verification).

We do not sell or share your personal data with third parties for marketing purposes.

3. Data Storage and Security

• Your personal data is stored securely on our servers or trusted third-party providers (such as Firebase/Google Cloud).
• We take reasonable measures to protect your data from unauthorized access, loss, or misuse.

4. Third-Party Services

The App may use trusted third-party services such as:

• Firebase (Google) for authentication, database, and analytics.
• Payment gateways (e.g., Razorpay, Cashfree, Google Play Billing) for secure payments.

These services may collect information as per their own privacy policies.

5. Your Rights

You have the right to:

• Access, update, or delete your personal data stored with us.
• Withdraw consent for optional permissions (such as location access).
• Contact us at any time for privacy-related questions.

6. Children’s Privacy

The App is not directed towards children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

• 📧 Email: aadmservices@gmail.com
• 📍 Address: Fortune Stays, No 14, Alwarpet, 3rd Street, Chennai, TNCHE, 600018